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ANKY® products are developed according to the latest equestrian trends with high-quality, technical materials and modern production methods. All ANKY® products undergo strict quality control procedures. Despite these strict controls, you may have a complaint about one of our products. If you do have a complaint, please report it to the equestrian store where you bought the product. In case you can no longer go to this store, please report you complaint to your nearest ANKY® dealer instead. Our ANKY® store locator will help you to find the nearest ANKY® dealer. Unfortunately, we cannot handle complaints that are sent directly to ANKY®.